We schedule these newsletters to come out mid/late Winter and Summer each year, but actually we now figure that it is impossible to accurately schedule because of the many conflicting demands on our time. So this issue is late but future issues will come out when they come out! Key is that it always comes out twice a year, and that is not compromised. This edition has a contribution by Andreas Vourkos of Pollfish, giving his spin on user retention. This issue's in-house article returns to the nature of randomness and how this impacts the user experience.
This issue's articles: Designing apps that drive user engagement and retention and Human Randomness.
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